Refund & Cancellation Policy

Last updated - 13th October 2025

This Refund & Cancellation Policy outlines the terms and conditions for refunds and cancellations for subscriptions purchased on Prosper.

1. Overview

Prosper is a technology platform operated by Valuationary Edtech Private Limited that enables users to discover, subscribe to, and access advisory products offered by SEBI-registered Research Analysts ("Research Analysts"). Prosper acts solely as a technology platform and does not provide investment advice or research recommendations in its own capacity. By purchasing a subscription on Prosper, you agree to this Refund & Cancellation Policy.

2. Subscription Charges

Users may subscribe to one or more advisory products, services, research offerings, or other paid features made available on the Platform from time to time. Subscription fees are charged upfront for the selected subscription period and shall be communicated to the user prior to purchase. The scope, features, duration, and pricing of any subscription offering may vary and are subject to change in accordance with applicable laws, regulations, and the Platform's policies.

3. Refund Policy

Subscription fees paid for products or services available through the Platform are generally non-refundable once the subscribed services have commenced. Notwithstanding the foregoing, refunds may be processed where required under applicable laws, regulations, circulars, guidelines, or directions issued by SEBI or any other competent regulatory authority. Refunds shall not be granted solely on account of:

  • Dissatisfaction with investment performance;
  • Market losses or failure to achieve expected returns;
  • Change in investment objectives, strategy, or personal preference;
  • Failure to access, review, or act upon recommendations made available through the subscription.

4. Exceptions

Refunds may be considered under the following circumstances:

  • Duplicate Payment: If a user is charged more than once for the same subscription due to a technical error, the excess amount will be refunded after verification.
  • Failed Service Activation: If payment is successfully processed but the subscription is not activated due to a technical issue and the issue cannot be resolved within a reasonable time, the amount paid may be refunded.
  • Regulatory or Compliance Requirement: Refunds may be processed where required under applicable laws, regulations, circulars, guidelines, or directions issued by SEBI or any other competent regulatory authority.

This may include, without limitation:

  • Premature termination of the advisory service by the Research Analyst;
  • Suspension, cancellation, surrender, or any regulatory restriction affecting the Research Analyst's ability to provide the subscribed service;
  • Discontinuation of the subscribed advisory product before the expiry of the subscription period; or
  • Any other circumstance where a refund is required under applicable law, regulation, or SEBI guidelines.

Any such refund shall be calculated and processed in accordance with the applicable regulatory requirements, including on a proportionate basis where mandated.

5. Cancellation Policy

Users may cancel the auto-renewal of a subscription at any time before the next billing cycle. Cancellation of auto-renewal will prevent future charges but will not result in a refund of fees already paid.

The subscription will remain active until the end of the current subscription period.

6. Subscription Expiry

Upon expiry or cancellation of a subscription, access to the subscribed product and associated premium features may be withdrawn.

Historical information, recommendations, reports, or content may remain available only to the extent permitted by Prosper and the respective Research Analyst.

7. Refund Processing

Refund requests, where applicable under this Policy, shall be reviewed and verified before processing.

Approved refunds shall be credited to the original payment method within 7–10 business days, subject to banking and payment partner timelines.

Users seeking assistance regarding cancellations, subscription status, refund eligibility, or any other matter relating to this Policy may contact Prosper at support@getprosper.club . Prosper may request additional information or documentation for the purpose of reviewing and processing a refund request.

SEBI-compliant advisory marketplace connecting retail traders and investors with registered Research Analysts.

About Prosper

we are a part ofRaise

At Prosper, we believe access to quality market insights should be simple, transparent, and actionable.

We built Prosper to help traders and investors discover expert-led advisory products from SEBI-registered Research Analysts, all in one place. Instead of searching across multiple channels, platforms, and communities, users can access research, recommendations, model portfolios, and market insights through a seamless experience designed for modern investing.

Whether you're looking for short-term opportunities or long-term investment ideas, Prosper makes it easier to find the right expertise, stay informed, and take action with confidence.

Disclosures: All information present on Prosper is to help investors in their decision-making process and shall not be considered as a recommendation or solicitation of an investment or investment strategy. Investors are responsible for their investment decisions and are responsible to validate all the information used to make the investment decision. Investors should understand that his/her investment decision is based on personal investment needs and risk tolerance, and performance information available on Prosper is one amongst many other things that should be considered while making an investment decision. Past performance does not guarantee future returns and the performance of Prosper are subject to market risk. Investments in the securities market are subject to market risks and investors should read all the related documents carefully before investing.

Returns only include the live performance generated by the portfolio/advisory chanels on the Prosper platform. No backtested data is included in the performance. Live performance also includes rebalances and updates. It is a tool to communicate factual and verifiable returns on behalf of the advisor. It should not be considered as an advertisement, promotion or claim.

The performance data presented herein are not verified by Past Risk and Return Verification Agency (PaRRVA) or any other agency recognized by SEBI for this purpose. The performance data presented herein may not be comparable to performance data of any other IA/ RA. Computation of the performance may vary across the industry. Users are requested to apply their due diligence before making investment decisions on the basis of the given past performance data. Past performance is no guarantee of future results. Investment in securities is subject to market risk. Registration with SEBI or enlistment with administration and supervisory body is not a guarantee or assurance of future returns

© 2026 Valuationary Edtech Pvt. Ltd. All rights reserved.SEBI-Registered Research Analysts Only · Subject to market risk